Skip to main content

PR - "Information integrity".... not rudimentary stuff!


What puts off journalist friends most, when you churn out information on behalf of a client, in the form of a press kit or a media release is this – factual errors. 
Might sound so rudimentary, but as a matter of fact such errors creep in while we battle with deadlines, or with over-enthusiasm to send out the release so that we help the journo meet the deadline?
It’s the journalist’s responsibility to check the facts in any story – that said, if you are representing a client, you are the custodian of the facts mentioned in any media information that disseminates from your end.
Factual errors are not the big ones like the client concealing the facts or misrepresenting reality, in a crisis situation. Simple errors like getting the name of the person/product spelt wrong, getting the timeline of events wrong, or just spelling the CEO’s surname wrong – such errors come easily to the notice of the consumer – the reader of the viewer of the news, when and if it finally gets there.
And if it does, at stake is the credibility of the journalist, the media house, and your own client. In most cases, such mistakes creep in, in minor details which we tend to take for granted.
As a PR pro, make sure that the eye for detail is in play, every time, with every client. When you claim to manage reputation of clients, the least expected from you is to ensure information integrity.

Comments

Popular posts from this blog

New age PR – isn’t it about co-creation and collaboration.

This is an age of round the clock news breaks, and news agencies around the world are in a frenzy to get what they perceive as ‘breaking news’ to the consumer. But this is also the age where news houses are under intense scrutiny by their consumers, and also critics who are more informed and equipped by the social media to counter any misrepresentation or mistake in facts that come out along with the  breaking news and views. Are you unleashing collaboration power in PR? So, in this age of social 3.0, where news and views are shaped by the minute, how does one serve as a better PR professional. The PR pro serves his set of clients, equipping them with the right news to be communicated at the right time in the targeted media – conventional, and social. His expertise in the communication  business is meant to serve the needs of the client who acts a consumer. On the other end of the spectrum, the PR pro also serves the needs of the journalists. The well equipped and...

PR ammunition - how about 'tw-interviews' in your armor?

A good PR pro constantly looks around to beef up his communication armor with the right kind of tools. There are so many of them, and with the advent of the 24/7 barrage of information powered by social media, you have a new kind of ammunition that is kindling the imagination of communication professionals. Yes, welcome to the world of “twinterviews”. If you are consulting a client for their PR strategy, it is high time you suggested twinterviews to them; and same to your friends in the media fraternity. Twinterviews, as the name suggest are twitter + interviews – so brevity and factual accuracy is at the core of them.  As compared to some of the other tools in our communication armor, the time and energies that need to be invested in doing twinterviews is the least. Twinterview – screenshot In the media world-over, twinterviews are catching up fast as a powerful tool – that help organizations and their spokesperson to state powerfully points regarding any issue – it...

Hiring a PR pro - what questions are you asking?

Public relations agencies of different hue and size may keep pitching with your organization, to get an opportunity to engage with your communication strategy and execution. And we have always seen that organizations just look for these – does your agency have the scale, size and a national/international presence, and would you be able to reach across all (including social) media, in every nook and corner of the world! There is nothing wrong, and in fact, it’s important to check on what credentials your prospective agency comes with! Well, at the same time, it is important to bear in mind, that the agency must also have the ability and agility to engage in PR strategy and execution of an organization of your kind. You may hire the best of the agency in the universe, but think about this – is there a point if their strengths do not sync with your company’s scale and strength, and what if their capabilities are more specific to large sized companies, and not for the kind your comp...